Privacy Policy

Last updated: September 28, 2025

South Loop Studios (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  • Contact information: such as your name, email address, and phone number when you contact us or complete forms.
  • Technical information: such as your IP address, browser type, device type, and usage data when you browse our website.
  • Project information: details you choose to share with us when enquiring about or commissioning our services.

We do not knowingly collect information from children under 13.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Respond to enquiries and support requests.
  • Communicate about projects, proposals, or updates you have requested.
  • Maintain security and prevent misuse.
  • Meet legal or regulatory requirements.

We will not sell your personal information to third parties.

Cookies and Tracking

We do not use cookies for marketing or advertising purposes. Our website uses Cloudflare Web Analytics, a cookieless and privacy‑friendly analytics service, to help us understand general traffic patterns and site performance. No personal data or identifying cookies are collected.

You can still adjust cookie preferences in your browser, but our website will function normally without storing any tracking cookies.

Data Retention

We will retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Sharing Your Data

We may share information with trusted service providers who help us operate our business (for example, hosting, analytics, or email services). These providers are bound by confidentiality and data protection obligations. We may also disclose information if required by law.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing of your data.
  • Request data portability where applicable.

Data Subject Access Requests (DSARs)

If you wish to exercise your rights or submit a Data Subject Access Request, please contact us at:

Email: hello@southloopstudios.com

We will respond to all valid requests within the timeframes required by applicable data protection laws.

International Visitors

If you are accessing our website from outside the United Kingdom, please be aware that your information may be transferred to and stored in servers located in the UK or EU.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy notices.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when this policy was most recently revised. Significant changes will be communicated on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: hello@southloopstudios.com